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Vendor/Supplier Partnership Agreement

We'll help you to extend your reach for extra sales, brand awareness and exposure

Building a Meaningful and Productive Partnership with Good Products and Services

Authenticity: We are serious about authenticity, quality and good business, therefore all products must go through our review process before a possible partnership. If you already received our proposal and would like to sign up, please create your vendor username from the Economy Plan below using your company’s name as the username. Please note this is mandatory for authenticity. As a Vendor Partner (Supplier or Manufacturer), please do not use your name, email address, initials or any abbreviations as your vendor username. Visit FAQs and Knowledge Base for more information. By continuing, you agree to the Oz Robotics partnership terms, and with our ‘vendor username’ and ’email’ rules.

Payments: As a Vendor Partner (Supplier or Manufacturer), you agree that we cannot approve vendor accounts, or process payments with email addresses such as gmail, hotmail, yahoo, yandex, 163, 139.com, 126.com, and mail.ru etc. You must use your business email address when creating your Vendor Account, including your PayPal. See FAQs for Vendor/Supplier Usernames and Emails. For larger transactions over $3000 we can do swift per your request.

Shipment: As a Vendor Partner (Supplier or Manufacturer), you agree to ship an order made on OzRobotics.com within two business days from the date of payment. No later than two business days unless there an irreversible reason which must be informed to Oz Robotics within 24 – 48 hours. Keep in mind you are responsible for the item until it reaches the buyer at the address provided in your Order Email Notification and Vendor Dashboard under Orders. We recommend purchasing insurance for high value shipments.

Courier: We only use UPS, USPS, DHL, FEDEX, EMS, TNT and ARAMEX for all orders; because they are reliable, faster and easily trackable. Until further notice, we will not accept any other shipping company other than what is listed. As a Vendor Partner (Supplier or Manufacturer), you agree to ship our order(s) with a shipment company of your choice from the list above. If you have any questions or concerns about our shipping policy then please contact us at info@ozrobotics.com.

Replacements, Cancellations, Refunds and Adjustments: As a Vendor Partner (Supplier or Manufacturer), you agree to accept replacements, cancellations, refunds and adjustments for your listed products on Oz Robotics in accordance with our Seller Policy and Terms and Conditions. Please check out our Shipping, Exchange and Refund Policies.

After Shipment: After you ship the ordered product, as a Vendor Partner (Supplier or Manufacturer), you agree to return to your Oz Robotics’ Dashboard and mark as shipped with the tracking number to confirm shipment. If you do not confirm shipment within 24 – 48 hours, Oz Robotics has the right to cancel the order and demand a full refund from you via PayPal. Unless there a reason which must be informed to Oz Robotics within 24 – 48 hours. By continuing you agree to the Oz Robotics shipment and refund rules. Let us know if you have any questions or concerns, at partners@ozrobotics.com.

Economy Plan

This plan is free. Later, if you would like to apply for a paid plan, you first need to sign up with this plan to establish your vendor account. Then, you can apply for the Deluxe or Ultimate Plan as a returning customer.

Deluxe Plan

There is a recurring fee of $49/month. To apply for this plan, please first sign up with the Economy Plan to establish your vendor account. Then, you can subscribe for the Deluxe Plan as a returning customer.

Ultimate Plan

There is a recurring fee of $99/month. To apply for this plan, please first sign up with the Economy Plan to establish your vendor account. Then, you can subscribe for the Ultimate Plan as a returning customer.