You agree to enter your own shipping fees within each product page separately. You agree to ship an order made on Oz Robotics within three to five business days from the date of payment via FEDEX, DHL, UPS, or USPS unless there an irreversible reason which must be informed to Oz Robotics within three days for us to update the customer because customers want to know why their orders are not shipped on time. If we don’t update the customer sooner about their shipment status, they will cancel the order and ask for a full refund. Please ship all the orders using Standard Shipping unless we send you additional payments for other shipping methods.
After you ship the order, please return to your Vendor Dashboard to confirm shipment with its Tracking Number under Orders for our staff and customer to track the shipment. If you do not confirm the shipment within a maximum of 5 days, then it will be considered “not shipped.” Please check our Order Notification email to see the customer’s Shipping Address. Check your spam box if you did not receive an order notification email from us.