Please note that for some products, the shipping cost is calculated based on the product weight, not based on the quantity of items in the order. To benefit from lower shipping costs for orders with multiple items, please contact us at firstname.lastname@example.org
PLEASE NOTE: Some large machineries such as 3D Printers, Robotic Wheels, and Laser Machines etc. may require a small import tax fee. The total amount for your order does not include any duty fees, import taxes or customs fee if applicable in your country. All import duties must be paid by the buyer. Please contact us at email@example.com if you have any questions. Thank you.
We primarily ship via FEDEX, UPS, DHL and USPS because they are very reliable, fast and easily trackable. We usually ship within two business days after the full payment is received, unless there an irreversible reason which we will inform to our customer within 24 – 48 hours.
Standard Delivery generally occurs within 3-5 business days after the ship date. However, sometimes delivery time depends on destination, logistics mode, weather conditions, size and weight of the product.
Our shipping rates are listed very clearly on each product page under SHIPPING tab. In order to see the shipping cost, just add your item to the Shopping Cart, there you will see Estimate Shipping button. Just click on that button to see the shipping cost based on your Country and Location. For more on shipping please visit https://ozrobotics.com/shipping-exchange-and-refund-policies/
Shipping to P.O. Boxes and APO/FPO Addresses:
At this time, Oz Robotics cannot ship orders to P.O. Boxes or APO/FPO addresses. If you cannot provide a full physical address, please contact our Sales Department at firstname.lastname@example.org.