For some products, the shipping cost is calculated based on the product weight, not based on the quantity of items in the order. To benefit from lower shipping costs for orders with multiple items, please contact us at firstname.lastname@example.org. Click HERE
for more on Shipping, Exchange and Refund Policies.
IMPORT TAX or CUSTOM FEE:
While not all products require import fee or custom tax, but some items may require a very small duty/import tax if applicable in your country. The total amount for your order does not include any duty fees, import taxes, or custom fees if applicable in your country. All import duties must be paid by the buyer. Oz Robotics is not responsible for import fees, duties, or additional customs clearance charges for any shipment. On each product page; please check “By:” section to see the manufacturer or supplier for that product.
We use UPS, USPS, DHL, and FEDEX for all orders because they are reliable, fast and easily trackable. We usually ship within two business days after the full payment is received. Standard Delivery generally occurs within 3-5 business days after the ship date. However, sometimes delivery time depends on destination, logistics mode, weather conditions, size and weight of the product. Our shipping rates are listed very clearly on each product page under SHIPPING tab. In order to see the shipping cost, just add your item to the Shopping Cart, there you will see Estimate Shipping button. Just click on that button to see the shipping cost based on your Country and Location. Click HERE
for more on Shipping Policies.