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The Smart and Lovable Robot Dog

$199.00 $179.00

Temporarily out of stock

Your new cute Robot Pet is looking forward to playing with you! Its name is CHiP.

Description

The Smart and Lovable Robot Dog CHiP

You must be over 18 years old or be with your parent or parental guardian to purchase online. Chip will fetch the included SmartBall. It follow the owner who wearing the included SmartBand. Chip will look for the included SmartBed when it is time to recharge after hours of play.

The fun dog Pat CHiP on the head for a variety of responses, feed CHiP using the app, or see how this smart dog reacts when you ask CHiP to do “Yoga” or other commands. CHiP is loaded with high tech sensors, plus fun sounds and animations that will entertain your whole family.

TRAIN & GAME WITH THE CHIP APP

Getting started with CHiP? Be sure to download the latest CHiP app for your Bluetooth Ready device!
Check your device compatibility before you buy.

smart pet dog

train and game with the chip app

TECHNOLOGY

We inject cutting edge technologies into our products that enable them to do some pretty powerful things.

CHiP is an intelligent, affectionate robot dog. With advanced sensors and smart accessories, CHiP is aware, and ready to play. How you respond uniquely shapes his behaviour, so there’s no CHiP like your CHiP.

Please Note:
Product ships from a U.S. warehouse with an AC adapter certified for use in Canada/USA only.
International customers may be charged import duties/taxes upon delivery, which vary by country.

Frequently Asked Questions

WHAT COMES IN THE BOX?
– CHiP Robot Dog
– SmartBand: Enables unique user recognition
– SmartBall: Play fetch
– SmartBed: CHiP is rechargeable and autonomously self docks.

WHAT DOES THE SMARTBAND DO?
The Smartband is an adjustable, rechargeable wristband. It is packed with technology (BeaconSense™ and Bluetooth) that enables CHiP to recognize and find his owner.

You can use the SmartBand to:

=> Reward good behavior, or stop a behavior you don’t like
“Like” certain behavior by tapping the “like” button on the band. CHiP learns what you like, and adjusts future reactions accordingly.
Tap the center “CHiP” button to make CHiP stop whatever he is doing.

=> Tell CHiP to come
If you want CHiP to heel at your side, simply hit the location pin on the band. If CHiP is having trouble finding you, make sure CHiP has a clear line of sight to your SmartBand, and try moving a bit closer to him, or crouching down to his level. When CHiP has found you he should sit down.

=> Tell CHiP to follow you
If you are up for a higher-speed chase, hold down the location pin on the band for several seconds. CHiP will try to keep up with you wherever you go. Remember, CHiP is tracking you by attempting to locate the SmartBand, and this works best when CHiP has a clear line of sight. If CHiP runs into your furniture, you can help him out by changing your position. Also, SmartBand commands override CHiP’s obstacle avoidance sensors, so we recommend you play in an open area (although some owners have mentioned that their kids enjoyed running around their table or chairs, with CHiP in hot pursuit!).

=> Play fetch
CHiP is able to find the SmartBall, and bring it back to his owner by locating the SmartBand.

KIDS: Check with your parents or guardian before you visit other websites and remember not to share any info about yourself – including your full name, address, and phone number. Also remember – you must be over 18 years old, or be with your parent or guardian, to purchase online.)

=> Customize your SmartBand
Want to change the SmartBand button commands? No problem.
Check out our “how to” video tutorial for instructions.

=> Control CHiP’s movements
The SmartBand also doubles as a joystick-style remote control. While CHiP enjoys being semi-autonomous like a real dog, you can also take complete control of CHiP’s movements and actions. Check out our “how to” video tutorial for instructions.

For more information on how to use CHiP’s SmartBand, check out the “how to” video tutorials.

WHAT DOES THE SMARTBALL DO?
The SmartBall is CHiP’s favorite toy. Like the SmartBand, CHiP’s ball is packed with sensors and wireless abilities. This allows CHiP to locate the Smartball and engage in soccer-type play… or even fetch it and bring it back to you if you are wearing the SmartBand. CHiP can play with his SmartBall any time it is turned on and in range and can track his special ball in real time, which means that you can play games and stay active together.

For more information on using the SmartBall, check out the “how to” video tutorial.

WHAT DOES THE SMARTBED DO?
Whenever CHiP gets low on power, and is within range of the SmartBed, CHiP will make its way back to recharge himself. As for the actual battery life, we are currently testing and optimizing the battery life. We expect to the production units to have hours of battery life in continuous mode and even longer in standby modes.

IS CHIP RECHARGEABLE? HOW DO I CHARGE CHIP?
Yes – CHiP is rechargeable. When CHiP is low on battery, his eyes will turn purple and he will begin looking for his SmartBed. You can also check CHiP’s battery level in the app and send CHiP for a charge whenever you wish by holding down the like button for several seconds. If CHiP’s SmartBed is plugged in (LED light should be on) and within range, CHiP should be able to find it and recharge himself.

If the SmartBed is not within range (for example – in a different room or on another floor), CHiP will need your help to get there. Try plugging the SmartBed in near CHiP – his eyes should turn purple and he will demonstrate his ability to dock autonomously by backing himself onto it and sitting down. Once contact is made, the LED light on the SmartBed will turn purple to let you know that CHiP is charging.

You can also recharge CHiP without the SmartBed. This is useful if CHiP runs out of batteries and unable to sit down on his SmartBed, or if you are bringing CHiP somewhere and would prefer not to bring the SmartBed with you. Simply connect the included power adapter cable directly to CHiP – you’ll find the power connector on CHiP’s belly (right next to the on/off switch).

The SmartBand is also rechargeable via a USB cable (included in the box). The SmartBall requires 4x AAA batteries (not included).

HOW LONG DOES CHIP’S BATTERY LAST BETWEEN RECHARGES?
We are shooting for CHiP to easily get through an active day. But like any Dog CHiP will need a recharge periodically or after significant use. One of our main goals with CHiP was to eliminate the worry and inconvenience of having to charge or change batteries.

WHAT CAN I DO WITH THE CHIP APP?
The CHiP app serves many functions and enables even more layers of gameplay:

1. Notification Center: The CHiP app lets you gauge the status of CHiP’s vitals – how happy, hungry, and energetic CHiP is feeling. If one area becomes deficient, the app pushes a notification to the user.

2. Tricks: When CHiP learns a new trick as a result of a new interaction with a user, the App stores it in CHiP’s trickbook, and you can reward CHiP with a “Like” or a treat. It also lets CHiP’s master access and replay these with a tap of a button.

3. Feed CHiP.

4. Secondary commands for SmartBand: The SmartBand responds to a “tap” and a “hold”. Thus, the user can choose and program all kinds of secondary shortcuts on his/her SmartBand through the CHiP app.

5. Turn your smartphone or tablet into a remote control for CHiP to control his movements.

CAN CHIP HANDLE CARPET? WHAT ABOUT OTHER FLOOR SURFACES?
CHiP’s wheels allow him to roll around on low-pile carpet, hardwood floor, and slippery tile. CHiP an indoor dog!

IS CHIP COMPATIBLE WITH MY IPAD, IPHONE, OR ANDROID SMARTDEVICE?
We don’t have the official compatibility listing yet, but popular Android and iOS devices with Bluetooth LE technology will be supported. WowWee has a long history developing SmartPhone controlled robots and devices, we work hard to support as many devices as possible. You can refer to the device compatibility for the MiP robot to get a sense of what our products currently support. This list may change as your device operating system gets updated, as new devices come out, and as we develop the CHiP firmware and electronics.

HOW RUGGED IS CHIP?
CHiP is pretty tough and goes through extensive abuse testing. We do ask that you take reasonable care and avoid hard drops, staircases, water, and other situations that could damage CHiP.

CAN I THROW THE SMARTBALL?
Although we have designed the SmartBall to be very resilient to drops and shocks, we don’t recommend throwing the SmartBall on to hard surfaces, or subjecting it to severe impacts. Generally speaking, a light toss, or rolling motion is preferred and will result in the best play experience indoors.

WHY DOES CHIP HAVE WHEELS LIKE THAT?
CHiP has mecanum wheels which we selected as they allow for some pretty amazing movement. Using these wheels, CHiP can move in any direction and can move quite fast. We think this is cool because it means that CHiP can chase a ball, slide sideways to block a ball, follow you very quickly, and generally be very responsive and agile.

CAN CHIP’S WHEELS BE REPLACED?
Yes. CHiP’s wheels are designed to they are easy to replace. Right now the wheels that CHiP ships with are the only ones available, but we decided to future proof CHiPs that if we come up with variations on size, performance, etc, it will be really easy to replace the wheels.

HOW FAST WILL CHIP MOVE?
It is still a bit early to clock in CHiP’s top speed as we are tuning the gearboxes, motors, and electronics. CHiP will move very quickly and the video shows the current motion and speed of our existing prototypes.

WHAT IS CHIP’S RANGE FOR HIS BALL, HIS OWNER’S SMARTBAND, AND HIS CHARGING STATION?
The BeaconSense™ system allows CHiP to track its accessories (the Smartball, Smartbatch, and Smartbed). The range is several meters and this covers most room sizes.

Its possible that CHiP may be blocked from seeing its accessories if there are walls or obstacles in the way. However, the system is very robust and we have launched many products using this type of technology.

If CHiP needs to recharge but is really far from the SmartBed, or in a different room, it will alert you via the Bluetooth link and the app and ask for a hand getting back to the SmartBed.

WILL THE BEACONSENSE™ SYSTEM WORK BETWEEN ROOMS?
We are actively improving the BeaconSense™ system and we hope to develop the technology so that we can provide multiple beacons in a pack that can be placed around a home to build a mesh of navigational beacons. That would enable CHiP to truly navigate your home. We are also refining the obstacle avoidance algorithms and any/all improvements will be made available through firmware updates.

CAN CHIP CLIMB STAIRS?
Unfortunately no, CHiP is a one floor pup.
He cannot climb steps and we also recommend that you keep him safe from falls down staircases.

CAN CHIP BE USED OUTSIDE?
CHiP is pretty good on most floor surfaces, and might work well on a smoothly paved road, but the rollers on his mecanum wheels would not do well on rough pavement or gravel. We did design CHiPs wheels to be removable/swappable, and it’s possible that given demand, we will be releasing outdoor wheels.

However, while CHiP can probably handle the smooth pavement, his BeaconSense system uses infrared light, which operates in the 940nm frequency, and while it can function outdoors (which is why that frequency is used) its range is very limited, no more than a couple feet, and can have interference in strong sunlight. He can be driven using the CHiP App out doors, but his tracking skills would be very limited.

Also note that CHiP is not waterproof, and should not get wet.

WHAT IS CHIP’S WARRANTY?
WowWee offers 90 day warranties on all of its robot products.

IS CHIP WATERPROOF?
No – CHiP is not waterproof. Please keep CHiP away from moisture, rain, puddles, spills, dirt.

Dear Customer, if applicable, the Product Documentation, Reference Materials, CAD or Drawing file(s), Manuals and Tutorials will be available for download upon purchase. The order confirmation email will include a Downloadable Link to the product file(s) which can also be downloaded from the My Account section if needed. If you can’t see any of these files in your account, please contact us immediately. We’re here to help, whenever you need us.

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Chip is fun, intelligent and affectionate robot dog. With advanced sensors and smart accessories, CHiP is aware, and ready to play. How you respond uniquely shapes his behaviour, so there’s no CHiP like your CHiP. WowWee was founded as an independent research, development and manufacturing company, focused on cutting-edge technologies.

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Shipping Policy

Please note that for some products, the shipping cost is calculated based on the product weight, not based on the quantity of items in the order. To benefit from lower shipping costs for orders with multiple items, please contact us at sales@ozrobotics.com #################### We use UPS, USPS, DHL, FEDEX, EMS, TNT and ARAMEX for all orders because they are reliable, fast and easily trackable. We usually ship within two business days after the full payment is received. Standard Delivery generally occurs within 3-5 business days after the ship date. However, sometimes delivery time depends on destination, logistics mode, weather conditions, size and weight of the product. Our shipping rates are listed very clearly on each product page under SHIPPING tab. In order to see the shipping cost, just add your item to the Shopping Cart, there you will see Estimate Shipping button. Just click on that button to see the shipping cost based on your Country and Location. #################### EXCHANGE POLICY: Oz Robotics wants you to be happy with your new purchase. However, we abide by the exchange policy of our suppliers because we do not manufacture these products, our suppliers do. Please read the product exchange policy that is defined by each supplier for their own listed product(s) which can be found under the Shipping tab on each product page. Once you have used the product, we and our supplier(s) have the right to not issue a refund, but exchange for the wrongly purchased items, or products have serious and irreversible quality defect problem(s). In the case of wrongly purchased products or any other similar issues, the shipping fee will be paid by the buyer/customer. If the product you purchased is defective, please email us at support@ozrobotics.com with some photos, or a video of the defective parts for us to evaluate before you send. #################### Please Note: Do not return your product to our New York office. For any exchange or refunds, please email us first at support@ozrobotics.com for us to provide you with the steps that need to be followed. Any product you return must be in the same condition you received it and must be returned in the original packaging without being used. Please keep the original receipt. #################### More on Shipping, Exchange and Refund Policies, please visit https://ozrobotics.com/terms/

Return Policy

Oz Robotics accepts returns on a very limited basis, which unless there is a manufacturing defect. For any electronic items, returns are only accepted on devices which have serious and irreversible quality defect problem, meanwhile, the buyer/customer must apply for the returns within 14 days from the date of delivery. Before a refund acceptance please include images or a video, and any other material proof of the defect. However, we abide by the exchange policy of our suppliers because we do not manufacture these products, our suppliers do. Please check our supplier Exchange Policy under “Shipping” tab on each listed product page. Other than our supplier’s default policy, once a return is agreed upon, then you can ship your defective item to the provided return address that you should receive from us first. Please ship the order in original packaging with all the accessories and additional parts. If the Required Parts are not sent back, then it will be billed for, or expected to be shipped at a later stage. And only once all items have arrived as a full system, then we can check the returned product for testing. Include in your package a signed letter stating the reason for your return and the original receipt as well as any above mentioned proof of defect, images, or a video etc. This will help us to speed up the process on your behalf. #################### The purchaser (customer/buyer) is responsible for all shipping costs when returning an item. However, upon receiving the returned order, we will assess the product, and if it is determined that there is in fact a manufacturing defect then we will refund the shipping costs as well as repair, or replace or refund the full amount to the purchaser if the product is not fixable. #################### If you wish to return a product, please do so within 14 days from the ship date for a refund on the purchase price, minus shipping, handling. Refunds will be credited to the original credit card use for payment in 24-48 HOURS after receiving the product back. We will charge 20% restocking fee. #################### Once your return is received and inspected, and if agreed for a refund, then refunds will be credited to the original credit card used for payment in 24-48 hours. Please note that we will charge 20% restocking fee if you want to return a product that does not have any defect. #################### Once your refund is processed, then PayPal will return the money to the card that was used. It may take at least 5 business days (depending on the bank and credit company) before your refund is officially posted in your bank account and statements. Contact Us if you still have not received your refund after 5 business days. #################### More on Shipping, Exchange and Refund Policies, please visit https://ozrobotics.com/terms/

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