Swellpro GC3-S Waterproof 3-Axis Gimbal 4K Camera for SplashDrone 4

$699.00

GC3-S Waterproof 3-Axis Gimbal 4K Camera


Made In: China

By Swellpro SKU: CP02.042 Category: Tags: , More From:

GC3-S Waterproof 3-Axis Gimbal 4K Camera for SplashDrone 4

Overview GC3-S is a 3-axis 4K Gimbal Camera designed to take ultra-smooth and stable aerial footage in great detail.
Highlights IP67 Waterproof.
Support raw photo.
4K/30 fps video | 12MP photo.
3-Axis Gimbal (Tilt/Roll/Pan).
Changeable Lens for Different Lighting Conditions.
Specification Waterproof: IP67
Axis: 3 axis(pitch,roll,yaw)
Pitching angle: -90°to 0°
Maximum control speed: Pitching 60°/s
Weight: Approx. 320g
Size: 113*92*110mm
Image Sensor: 1/2.3″ 12M SONY CMOS
Lens: F4.53mm f/2.65
FOV: 92.6°
ISO range: 100 – 3200
Shutter speed: 16 – 1/16000 s
Picture Resolution: 4:3/16:9 12M
Photo shooting mode: A single shot
Burst: Shut/3/5/10 pcs
Interval: Shut/1/3/5/10s
Video Resolution: 4K: 3840*2160/30P | 2.7K: 2704*1520/60P | FHD: 1920*1080 30/60/120p | HD: 1280*720/240p
Max Video Stream: 64mbps
Picture Format: JPEG / RAW
Video Format: MP4 / MOV
Support Memory Card: Micro SD CARDS with a maximum capacity of 128GB, write speed ≥15 MB/s, and transmission speed of Class 10 or above or UHS-1 rating are supported
Working temperature: -10℃ to 40℃
In The Box GC3-S × 1
Compatibility SplashDrone 4

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Product Manuals

If applicable, the Product Documentation, Reference Materials, CAD design(s),.STEP file(s) and/or other drawing files, Manuals, and Tutorials will be available for download upon purchase. The order confirmation email will include a downloadable link to the product file(s), which can also be downloaded from the My Account section if needed.


SwellPro is the original maker of SplashDrone and Spry. We’ve provided SplashDrones to water sports enthusiasts for professional photography and the fishing market for fun. Now it has a new stage on the SAR market to help with firefighting, water rescue, water conservancy survey, and many other missions. SplashDrone is the most advanced waterproof drone for aerial filming and fishing. Spry is the world’s first and only waterproof action drone. With waterproof function fly on the sea, in rainy or snowy weather, and payload release 1.2kg system with different camera for choice, one drone, multiple usages.

Privacy Policy

Collection and Use of Personal Information

Personal information is data that can be used to identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with SwellPro or a SwellPro affiliated company. SwellPro and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

Here are some examples of the types of personal information SwellPro may collect and how we may use it:

What personal information we collect:When you create an online shop ID, apply for commercial credit, purchase a product, download a software update, register for a personal service at a SwellPro Retail Store, connect to our services, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, device identifiers, IP address, location information, and credit card information.

How we use your personal information: We may process your personal information for the purposes described in this Privacy Policy with your consent, for compliance with a legal obligation to which SwellPro is subject or when we have assessed it is necessary for the purposes of the legitimate interests pursued by SwellPro or a third party to whom it may be necessary to disclose information.

1.The personal information we collect allows us to keep you posted on SwellPro’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt-out anytime by updating your preferences.

2.We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content, and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and network security purposes, including in order to protect our services for the benefit of all our users. Where we use your information for anti-fraud purposes it arises from the conduct of an online transaction with us. We limit our uses of data for anti-fraud purposes to those which are strictly necessary and within our assessed legitimate interests to protect our customers and our services. For certain online transactions, we may also validate the information provided by you with publicly accessible sources.

3.From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with SwellPro, you may not opt-out of receiving these communications.

4.We may also use personal information for internal purposes such as auditing, data analysis, and research to improve SwellPro’s products, services, and customer communications.

5.If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

1.We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where a SwellPro product is used so that we can better understand customer behavior and improve our products, services, and advertising.

2.We may collect information regarding customer activities on our website and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

3.We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure the quality of our services over the Internet, such information will not be associated with your IP address.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

SwellPro’s websites, online services, interactive applications, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Ads that are delivered by SwellPro’s advertising platform may appear in SwellPro News and notification Email. If you do not wish to receive ads targeted to your interests from SwellPro's advertising platform, you may unsubscribe from the the list.You may still see ads in News based on context like your search query or the channel you are reading.

SwellPro and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with SwellPro more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the SwellPro Online Store. Knowing your country and language − and if you are an educator, your school − helps us provide a customized and more useful shopping experience. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, hardware identifiers helps us provide you with better customer service.

If you want to disable cookies,please check with your provider to find out how to disable cookies. Please note that certain features of the SwellPro website will not be available once cookies are disabled.

As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. SwellPro may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the SwellPro website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Disclosure to Third Parties

At times SwellPro may make certain personal information available to strategic partners that work with SwellPro to provide products and services, or that help SwellPro market to customers. If you are approved for service, your account will be governed by SwellPro and your carrier’s respective privacy policies. Personal information will only be shared by SwellPro to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

Service Providers

SwellPro shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever SwellPro operates.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for SwellPro to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

SwellPro takes the security of your personal information very seriously. SwellPro online services such as the SwellPro Online Store protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by SwellPro, we use computer systems with limited access housed in facilities using physical security measures.

When you use some SwellPro products, services, or applications or post on an SwellPro forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

The existence of Automated Decision-Making, Including Profiling

SwellPro does not take any decisions involving the use of algorithms or profiling that significantly affects you.

Integrity and Retention of Personal Information

SwellPro makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service specific privacy summaries. When assessing these periods we carefully examine our need to collect personal information at all and if we establish a relevant need we only retain it for the shortest possible period to realize the purpose of collection unless a longer retention period is required by law.

Location-Based Services

To provide location-based services on SwellPro products, SwellPro and our partners and licensees may collect, use, and share precise location data. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by SwellPro and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt in to their location services.

Third-Party Sites and Services

SwellPro websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties.

Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

International Users

All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy.

Our Companywide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to SwellPro employees and strictly enforce privacy safeguards within the company.

Privacy Questions
If you have any questions or concerns about SwellPro’s Privacy Policy or data processing, you would like to contact our support team support@swellpro.com, or if you would like to make a complaint about a possible breach of local privacy laws, please contact us.

When a privacy question or question about personal information received in response to an access/download request is received we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. All such substantive contacts receive a response. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

SwellPro may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.

Updated by The SwellPro Support Team on Nov. 21 2018

Terms and Conditions

SwellPro Website Terms of Use

These Terms and Conditions of Use (the "Terms of Use") apply to the SwellPro website located at www.swellpro.com, and all associated sites linked to www.swellpro.com by SwellPro, its subsidiaries and affiliates, including SwellPro sites around the world (collectively, the "Site"). The Site is the property of SwellPro Technology Co.,LTD. ("SwellPro") and its licensors. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

SwellPro reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Swellpro grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

Content

All text, graphics, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to SwellPro, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without SwellPro express prior written consent.

Your Use of the Site

You may not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. SwellPro reserves the right to bar any such activity.

You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any SwellPro server, or to any of the services offered on or through the Site, by hacking, password "mining" or any other illegitimate means.

You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of SwellPro, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or SwellPro systems or networks, or any systems or networks connected to the Site or to SwellPro.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site.

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to SwellPro on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of SwellPro or others.

Purchases; Other Terms and Conditions

Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of the Site, including contests, promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Site or for any service offered on or through the Site, the latter terms shall control with respect to your use of that portion of the Site or the specific service.

SwellPro’s obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements.

SwellPro may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with respect to products and services may be out of date, and SwellPro makes no commitment to update the materials on the Site with respect to such products and services.

Accounts, Passwords and Security

Certain features or services offered on or through the Site may require you to open an account. You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify SwellPro immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by SwellPro or any other user of or visitor to the Site due to someone else using your ID, password or account as a result of your failing to keep your account information secure and confidential.

You may not use anyone else’s ID, password or account at any time without the express permission and consent of the holder of that SwellPro ID, password or account. SwellPro cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

Privacy

SwellPro’s Privacy Policy applies to use of this Site, and its terms are made a part of these Terms of Use by this reference. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

Links to Other Sites and to the SwellPro Site

This Site may contain links to other independent third-party Web sites ("Linked Sites"). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under SwellPro’s control, and SwellPro is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.

Disclaimers

SwellPro does not promise that the site or any content, service or feature of the site will be error-free or uninterrupted, or that any defects will be corrected, or that your use of the site will provide specific results. The site and its content are delivered on an "as-is" and "as-available" basis. All information provided on the site is subject to change without notice.

SwellPro cannot ensure that any files or other data you download from the site will be free of viruses or contamination or destructive features. SwellPro disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose. SwellPro disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site and/or any SwellPro services. You assume total responsibility for your use of the site and any linked sites. Your sole remedy against SwellPro for dissatisfaction with the site or any content is to stop using the site or any such content. This limitation of relief is a part of the bargain between the parties.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

SwellPro reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Limitation of Liability

Except where prohibited by law, in no event will SwellPro be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if SwellPro has been advised of the possibility of such damages.

Indemnity

You agree to indemnify and hold SwellPro, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against SwellPro by any third party due to or arising out of or in connection with your use of the Site.

Violation of These Terms of Use

SwellPro may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) SwellPro’s rights or property, or the rights or property of visitors to or users of the Site, including SwellPro’s customers. SwellPro reserves the right at all times to disclose any information that SwellPro deems necessary to comply with any applicable law, regulation, legal process or governmental request. SwellPro also may disclose your information when SwellPro determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that SwellPro may preserve any transmittal or communication by you with SwellPro through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or SwellPro determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of SwellPro, its employees, users of or visitors to the Site, and the public.

You agree that SwellPro may, in its sole discretion and without prior notice, terminate your access to the Site and/or block your future access to the Site if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Site. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to SwellPro, for which monetary damages would be inadequate, and you consent to SwellPro obtaining any injunctive or equitable relief that SwellPro deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies SwellPro may have at law or in equity.

You agree that SwellPro may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems.

If SwellPro does take any legal action against you as a result of your violation of these Terms of Use, SwellPro will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to SwellPro. You agree that SwellPro will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.

Void Where Prohibited

When completing your purchase, a billing statement including ‘swellpro.com’ and the country code such as 'HK’,'UK’, etc. would be displayed on the payment page and/or your card statement.

All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law.

Miscellaneous

You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Site, in violation of any applicable laws or regulations, including without limitation China export laws and regulations.

If any of the provisions of these Terms of Use are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Use, so that these Terms of Use shall remain in full force and effect. These Terms of Use constitute the entire agreement between you and SwellPro with regard to your use of the Site, and any and all other written or oral agreements or understandings previously existing between you and SwellPro with respect to such use are hereby superseded and cancelled. Other than as provided in a purchase agreement you enter into with SwellPro, SwellPro will not accept any counter-offers to these Terms of Use, and all such offers are hereby categorically rejected. SwellPro’s failure to insist on or enforce strict performance of these Terms of Use shall not be construed as a waiver by SwellPro of any provision or any right it has to enforce these Terms of Use, nor shall any course of conduct between SwellPro and you or any other party be deemed to modify any provision of these Terms of Use. These Terms of Use shall not be interpreted or construed to confer any rights or remedies on any third parties.

SwellPro provides access to SwellPro international data and, therefore, may contain references or cross references to SwellPro products, programs and services that are not announced in your country. Such reference does not imply that SwellPro in your country intends to announce such products, programs or services.

Feedback and Information

Any feedback you provide at this site shall be deemed to be non-confidential. SwellPro shall be free to use such information on an unrestricted basis.

The information contained in this web site is subject to change without notice.

Copyright © 2020 SwellPro Technology Co.,LTD All rights reserved.

Updated by The SwellPro Support Team on March.30 2020

SWELLPRO TECHNOLOGY LIMITED

Address:UNIT 2508A 25/F BANK OF AERRICA TOWER 12 HARCOURT RD CENTRAL HK

Shipping Policy

Shipping and Delivery

Your order will be processed within 1-3 working days and shipped by FedEx / DHL / UPS / USPS. During holidays, festive seasons and pandemics, delivery can sometimes be delayed. We will endeavor to let you know if there is a delay to your order.

Due to air transportation restrictions, it is recommended to purchase no more than two batteries per order. Otherwise, we have to ship your items separately, which would lead to a longer delivery time.

Please kindly note that all the price on the website do not cover the tariff cost & VAT fee, only product price and shipping cost. And the packages to the United States would be shipped from a local warehouse which covers the tariff cost & VAT fee. you will need to choose the shipping cost of the United States.

For more detailed information about the shipping of your order, please contact our Logistics department at lynette@swellpro.com.

Return Policy

  • Thank you very much for purchasing SwellPro products, once the package is on the way, this item is noncancelable and nonreturnable. but we will provide you with the best after-sales support. if you need any help from us, and mail support@ozrobotics.com
Part I - Warranty Policy

Part I - General Terms

This warranty applies only to SwellPro products purchased from an authorized SwellPro reseller for your own use and not for resale.

SwellPro warrants that SwellPro products (as listed below) will be free from material and workmanship defects under normal use and proper care for the period described in the table below. This warranty commences on the purchase date and applies to the original purchaser.

Because SwellPro products are often used in harsh conditions, it is imperative that proper care is taken to prevent damage that is not covered by warranty. Each product has instructions that specify how to care for the product including washing, drying and storage.

This Warranty does not apply to:

consumable parts, such as propellers, membranes, landing gears or protective or decorative coatings that will diminish over time or through normal wear and tear unless such failure has occurred due to a defect in materials or workmanship;

damage caused by unauthorised modifications or accessories to the product

cosmetic damage, including but not limited to scratches, dents or blemishes unless such failure has occurred due to a defect in materials or workmanship;

damage caused by accident, abuse, misuse, sunlight, fire, penetrative water or other external causes unless such failure has occurred due to a defect in materials or workmanship;

damage caused by operating any SwellPro Product contrary to SwellPro’s published guidelines, local laws or regulations;

damage caused by unauthorised service performed by anyone who is not an authorised SwellPro repair provider;

defects caused by normal wear and tear or otherwise due to the normal aging of the materials;

damage caused by unauthorized modification of circuits and misused or mismatched battery and charger;

loss or damage to your data by the product;

any product where any serial number has been removed or is illegible;

any product where you cannot provide proof of purchase as the original purchaser;

damage caused by using a product with a defective or flat battery;

crashes or product damage caused by pilot error or by factors unrelated to a manufacturing defect ;

damage caused by operating the product in an environment with electromagnetic interference such as close to radio transmission towers, high-voltage wires, substations, radio masts or by interference from other wireless devices;

damage caused by operating the product at greater than the specified safe takeoff weight; or

damage caused by using the product in an impaired or damaged state.

WHAT YOU MUST DO TO MAKE A WARRANTY CLAIM

Register your warranty claim on swellpro.com and receive a case number by providing:

The serial number of the product;

The date and place of purchase of the product;

A copy of the proof of purchase;

A description of product fault or problem; and

A description of the situation which gave rise to the fault.

If you are directed by SwellPro to send the product to an authorised service centre

Remove all undamaged accessories, batteries, memory cards, etc. from the product to be serviced – only return items that need repair;

Package the product properly to protect it during transport;

Clearly mark the return packaging with the case number obtained from SwellPro;

Photograph the product and packaging for your records;

Arrange for the delivery of the product to the designated service point

Insuring the product for loss and damage

Requiring proof of delivery and tracking

WHAT WE WILL DO WHEN YOU MAKE A WARRANTY CLAIM OR HAVE A PROBLEM

SwellPro will attempt to assist you to diagnose and resolve your problem over the phone, e-mail or online messaging/chat. We may assist you to download and install software or firmware updates to your products.

If your problem cannot be resolved by this assistance you may be required to deliver the product to SwellPro or an authorised SwellPro service facility for further diagnosis. SwellPro will examine the returned product(s) to identify the problem. If SwellPro determines that the issue in question is not covered by this SwellPro Warranty, you will have the option to have the product repaired at your cost.

If you choose not to proceed with the repair, Swellpro will return the product to you at your expense.

SwellPro will repair or replace the SwellPro product using new and/or used parts or products that are equivalent to new items in performance and reliability. In the case of a warranty repair, the product will be returned to you at SwellPro’s cost. Any replacement product or part shall be covered for the time remaining in the original product’s warranty.

LIMITATION OF LIABILITY

SwellPro is NOT responsible for any loss or disclosure of any customer data that may be contained in a product when it is received for service or warranty repair.

Except as provided in this warranty and to the maximum extent permitted by law, SwellPro is not responsible for any direct, incidental or consequential damages resulting from any breach of warranty or condition, including but not limited to loss of use, loss of actual or anticipated or expected profits or savings, loss of revenue, loss of the use of money, loss of business, opportunity costs, loss of reputation or goodwill or any indirect or consequential loss or damage howsoever caused.

Part II - Warranty Period of Main Parts
Product Component Warranty Period
SplashDrone 3/3+ Airframe 12 months
Flight Controller 12 months
Ground Station 12 months
Drone Motors 6 months
Remote Controller 12 months
Batteries 3 months (<300 charge cycles)
Battery Charger 6 months
Propellers No Warranty
Landing Gear No Warranty
Product Component Warranty Period
Spry/Spry+ Airframe 12 months
Flight Controller 12 months
Ground Station 12 months
Drone Motors 6 months
Remote Controller 12 months
Batteries 3 months (<300 charge cycles)
Battery Charger 6 months
Propellers No Warranty
Landing Gear No Warranty

Shipping costs

Country State Postcode Cost
United States (US) Any Any $20.00

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