Dear Customer, if applicable, the Product Documentation, Reference Materials, CAD or Drawing file(s), Manuals and Tutorials will be available for download upon purchase. The order confirmation email will include a Downloadable Link to the product file(s) which can also be downloaded from the My Account section if needed. If you can’t see any of these files in your account, please contact us immediately. We’re here to help, whenever you need us. Thank you.
Here at HiMirror we believe that skincare choices should be guided by experience and scientific analysis rather than promises from advertisements.
|United States (US)
| Shipping from
||United States (US)
All of our products are shipped through UPS ground. Shipping is restricted to US mainland ONLY excluding Alaska, Hawaii, and US Protectorates.
Return Terms and Conditions. A product that is unopened, unused, and undamaged may be returned to HiMirror for refund or exchange within 30 days from the date of the invoice for the sale of the product; however, a restocking fee may apply. A product that is DOA (Dead on Arrival) may be returned to HiMirror for refund or exchange within 30 days from the date of the invoice for the sale of the product. HiMirror will accept the return of a product for refund or exchange only within the 30-day return period and only in the case of an unopened or DOA product. Opened or used products that are proven to be defective may be returned to an authorized service center for repair within the warranty period in accordance with the terms of the Product Warranty. The returned product must include all the original contents and the original packaging. The value of any missing items will be deducted from the total of any refund. The end-user is responsible for any damage incurred during shipping. Payment for Shipping Costs. For the return of a non-DOA (Dead on Arrival) product, the end-user is responsible for the costs of shipping the product back to the authorized HiMirror service center. For the return of a DOA product, once the condition of the product is approved by the authorized service center as DOA, we will be responsible for the end-user’s costs of shipping the product back to the authorized service center. Otherwise, the end-user is responsible for the costs of shipping the product back to the authorized service center for warranty service. If an end-user returns a product for warranty service within the warranty period, and the product requires warranty service, we will be responsible for the costs of shipping the repaired or replacement product back to the end-user. In all other cases, the end-user is responsible for the costs of shipping the product back to the end-user. If the product is located in a region other than the one it was purchased from, the end-user is responsible for the costs of shipping the product back to the original sale location. How a Refund will be Made. HiMirror is a product of Cal-Comp Big Data, Inc. and is distributed in the United States by XYZprinting, Inc., a Delaware corporation (hereafter, “XYZprinting”). For purposes of this Return Policy, HiMirror means XYZprinting.
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