Swellpro TrollSafe – Trolling and Safety Tension Release for SD3+
Trolling and Safety Tension Release
If applicable, the Product Documentation, Reference Materials, CAD design(s),.STEP file(s) and/or other drawing files, Manuals, and Tutorials will be available for download upon purchase. The order confirmation email will include a downloadable link to the product file(s), which can also be downloaded from the My Account section if needed.
SwellPro is the original maker of SplashDrone and Spry. We’ve provided SplashDrones to water sports enthusiasts for professional photography and the fishing market for fun. Now it has a new stage on the SAR market to help with firefighting, water rescue, water conservancy survey, and many other missions. SplashDrone is the most advanced waterproof drone for aerial filming and fishing. Spry is the world’s first and only waterproof action drone. With waterproof function fly on the sea, in rainy or snowy weather, and payload release 1.2kg system with different camera for choice, one drone, multiple usages.
Here are some examples of the types of personal information SwellPro may collect and how we may use it:
What personal information we collect:When you create an online shop ID, apply for commercial credit, purchase a product, download a software update, register for a personal service at a SwellPro Retail Store, connect to our services, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, device identifiers, IP address, location information, and credit card information.
1.The personal information we collect allows us to keep you posted on SwellPro’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt-out anytime by updating your preferences.
2.We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content, and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and network security purposes, including in order to protect our services for the benefit of all our users. Where we use your information for anti-fraud purposes it arises from the conduct of an online transaction with us. We limit our uses of data for anti-fraud purposes to those which are strictly necessary and within our assessed legitimate interests to protect our customers and our services. For certain online transactions, we may also validate the information provided by you with publicly accessible sources.
3.From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with SwellPro, you may not opt-out of receiving these communications.
4.We may also use personal information for internal purposes such as auditing, data analysis, and research to improve SwellPro’s products, services, and customer communications.
5.If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
1.We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where a SwellPro product is used so that we can better understand customer behavior and improve our products, services, and advertising.
3.We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure the quality of our services over the Internet, such information will not be associated with your IP address.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Ads that are delivered by SwellPro’s advertising platform may appear in SwellPro News and notification Email. If you do not wish to receive ads targeted to your interests from SwellPro's advertising platform, you may unsubscribe from the the list.You may still see ads in News based on context like your search query or the channel you are reading.
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As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. SwellPro may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on the SwellPro website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
At times SwellPro may make certain personal information available to strategic partners that work with SwellPro to provide products and services, or that help SwellPro market to customers. If you are approved for service, your account will be governed by SwellPro and your carrier’s respective privacy policies. Personal information will only be shared by SwellPro to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
SwellPro shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever SwellPro operates.
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for SwellPro to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
SwellPro takes the security of your personal information very seriously. SwellPro online services such as the SwellPro Online Store protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by SwellPro, we use computer systems with limited access housed in facilities using physical security measures.
When you use some SwellPro products, services, or applications or post on an SwellPro forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
SwellPro does not take any decisions involving the use of algorithms or profiling that significantly affects you.
To provide location-based services on SwellPro products, SwellPro and our partners and licensees may collect, use, and share precise location data. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by SwellPro and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt in to their location services.
SwellPro websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties.
Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
To make sure your personal information is secure, we communicate our privacy and security guidelines to SwellPro employees and strictly enforce privacy safeguards within the company.
When a privacy question or question about personal information received in response to an access/download request is received we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. All such substantive contacts receive a response. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
Updated by The SwellPro Support Team on Nov. 21 2018
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This Site may contain links to other independent third-party Web sites ("Linked Sites"). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under SwellPro’s control, and SwellPro is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.
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The information contained in this web site is subject to change without notice.
Copyright © 2020 SwellPro Technology Co.,LTD All rights reserved.
Updated by The SwellPro Support Team on March.30 2020
SWELLPRO TECHNOLOGY LIMITED
Address:UNIT 2508A 25/F BANK OF AERRICA TOWER 12 HARCOURT RD CENTRAL HK
Your order will be processed within 1-3 working days and shipped by FedEx / DHL / UPS / USPS. During holidays, festive seasons and pandemics, delivery can sometimes be delayed. We will endeavor to let you know if there is a delay to your order.
Due to air transportation restrictions, it is recommended to purchase no more than two batteries per order. Otherwise, we have to ship your items separately, which would lead to a longer delivery time.
Please kindly note that all the price on the website do not cover the tariff cost & VAT fee, only product price and shipping cost. And the packages to the United States would be shipped from a local warehouse which covers the tariff cost & VAT fee. you will need to choose the shipping cost of the United States.
For more detailed information about the shipping of your order, please contact our Logistics department at email@example.com.
Part I - General Terms
This warranty applies only to SwellPro products purchased from an authorized SwellPro reseller for your own use and not for resale.
SwellPro warrants that SwellPro products (as listed below) will be free from material and workmanship defects under normal use and proper care for the period described in the table below. This warranty commences on the purchase date and applies to the original purchaser.
Because SwellPro products are often used in harsh conditions, it is imperative that proper care is taken to prevent damage that is not covered by warranty. Each product has instructions that specify how to care for the product including washing, drying and storage.
This Warranty does not apply to:
consumable parts, such as propellers, membranes, landing gears or protective or decorative coatings that will diminish over time or through normal wear and tear unless such failure has occurred due to a defect in materials or workmanship;
damage caused by unauthorised modifications or accessories to the product
cosmetic damage, including but not limited to scratches, dents or blemishes unless such failure has occurred due to a defect in materials or workmanship;
damage caused by accident, abuse, misuse, sunlight, fire, penetrative water or other external causes unless such failure has occurred due to a defect in materials or workmanship;
damage caused by operating any SwellPro Product contrary to SwellPro’s published guidelines, local laws or regulations;
damage caused by unauthorised service performed by anyone who is not an authorised SwellPro repair provider;
defects caused by normal wear and tear or otherwise due to the normal aging of the materials;
damage caused by unauthorized modification of circuits and misused or mismatched battery and charger;
loss or damage to your data by the product;
any product where any serial number has been removed or is illegible;
any product where you cannot provide proof of purchase as the original purchaser;
damage caused by using a product with a defective or flat battery;
crashes or product damage caused by pilot error or by factors unrelated to a manufacturing defect ;
damage caused by operating the product in an environment with electromagnetic interference such as close to radio transmission towers, high-voltage wires, substations, radio masts or by interference from other wireless devices;
damage caused by operating the product at greater than the specified safe takeoff weight; or
damage caused by using the product in an impaired or damaged state.
WHAT YOU MUST DO TO MAKE A WARRANTY CLAIM
Register your warranty claim on swellpro.com and receive a case number by providing:
The serial number of the product;
The date and place of purchase of the product;
A copy of the proof of purchase;
A description of product fault or problem; and
A description of the situation which gave rise to the fault.
If you are directed by SwellPro to send the product to an authorised service centre
Remove all undamaged accessories, batteries, memory cards, etc. from the product to be serviced – only return items that need repair;
Package the product properly to protect it during transport;
Clearly mark the return packaging with the case number obtained from SwellPro;
Photograph the product and packaging for your records;
Arrange for the delivery of the product to the designated service point
Insuring the product for loss and damage
Requiring proof of delivery and tracking
WHAT WE WILL DO WHEN YOU MAKE A WARRANTY CLAIM OR HAVE A PROBLEM
SwellPro will attempt to assist you to diagnose and resolve your problem over the phone, e-mail or online messaging/chat. We may assist you to download and install software or firmware updates to your products.
If your problem cannot be resolved by this assistance you may be required to deliver the product to SwellPro or an authorised SwellPro service facility for further diagnosis. SwellPro will examine the returned product(s) to identify the problem. If SwellPro determines that the issue in question is not covered by this SwellPro Warranty, you will have the option to have the product repaired at your cost.
If you choose not to proceed with the repair, Swellpro will return the product to you at your expense.
SwellPro will repair or replace the SwellPro product using new and/or used parts or products that are equivalent to new items in performance and reliability. In the case of a warranty repair, the product will be returned to you at SwellPro’s cost. Any replacement product or part shall be covered for the time remaining in the original product’s warranty.
LIMITATION OF LIABILITY
SwellPro is NOT responsible for any loss or disclosure of any customer data that may be contained in a product when it is received for service or warranty repair.
Except as provided in this warranty and to the maximum extent permitted by law, SwellPro is not responsible for any direct, incidental or consequential damages resulting from any breach of warranty or condition, including but not limited to loss of use, loss of actual or anticipated or expected profits or savings, loss of revenue, loss of the use of money, loss of business, opportunity costs, loss of reputation or goodwill or any indirect or consequential loss or damage howsoever caused.
|SplashDrone 3/3+||Airframe||12 months|
|Flight Controller||12 months|
|Ground Station||12 months|
|Drone Motors||6 months|
|Remote Controller||12 months|
|Batteries||3 months (<300 charge cycles)|
|Battery Charger||6 months|
|Landing Gear||No Warranty|
|Flight Controller||12 months|
|Ground Station||12 months|
|Drone Motors||6 months|
|Remote Controller||12 months|
|Batteries||3 months (<300 charge cycles)|
|Battery Charger||6 months|
|Landing Gear||No Warranty|
|Region / Country||State||Postcode||Cost|
|United States (US)||Any||Any||$10.00|
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