Thank you for visiting and shopping at madgeniuscreates.com
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy Shipment processing time: 3D Printed Models are created upon order after order is complete. 3D Printed models are usually created within 24 hours (depending on quantity). After the model is complete you will be notified and all orders are processed within 2-3 business days.
Orders are not shipped or delivered on Sundays or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mad Genius Creates is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Mad Genius Creates offers 1 free order if the item is damaged upon delivery. Please email us at firstname.lastname@example.org with pictures and proof of the damaged. Mad Genius Creates is not liable for any products lost during shipping. Please contact the shipment carrier to file a claim for lost orders. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S. Update this section if ship to countries outside your home country. Returns Policy Our Return & Refund Policy provides detailed information about options and procedures for returning your order.