Code of Ethics
Updated on 01/01/2021
Oz Robotics is a Technology Company where you can buy, sell, and learn about the latest innovations from entrepreneurs around the globe. Offering excellent products and services, being 100% transparent, and clear in our message without any fine print or a hidden agenda is very important to us. Not only do we treat our Customers and Suppliers, Affiliates, and Business Associates the very same way that we would like to be treated, but we also go the extra mile to make sure we deliver an excellent service beyond their expectations.
At Oz Robotics, we perform all our business activities in compliance with the law, in the context of fair competition with honesty, integrity, transparency, propriety, and good faith, respecting the legitimate interests and confidentiality of our vendors and suppliers, customers and employees, affiliates, businesses, and financial partners. To achieve this, we put you as our top priority. All of our staff are required to know their duties within this Code of Ethics to perform their work and treat everyone fairly and with dignity.
Whether you are a staff member at Oz Robotics, a customer, vendor partner, or affiliate, we have zero tolerance for disrespect or rudeness in the workplace. In violating our company policy, limits will be placed on your privileges, and you will be subject to suspension or full termination of your account without any written or verbal consent. We take our business personally because without persons there won’t be any business.
As one said that “an error does not become a mistake until you refuse to correct it” – and therefore if you believe that there is an error in a product which you have purchased from us, or there is an error with the shipping company that we have used to deliver your order, please do let us know as soon as you can for us to correct it before it becomes a mistake. Kindly note that many of the products we sell are made in different countries while some are made here at home in the US therefore few items may take a little longer to deliver or exchange. Technologies do fail, and shipping delays do happen from time to time for various reasons, but as long as we all do our due diligence we can make things much better with greater results.
Customer service is a top priority at Oz Robotics, and our team will provide you with the excellent service that we are known for. We would love to hear from you at firstname.lastname@example.org or visit our Contact Us page to tell us how we did during your recent experience, or if you have any questions, concerns, and/or additional feedback.
Thank you for doing business with Oz Robotics
Errol Oz | Founder and CEO