Oz Robotics is a Technology Company where you can buy, sell, and learn about the latest innovations from great Tech Companies worldwide. Offering excellent products and services, being 100% transparent, and clear in our message without any fine print or a hidden agenda is very important. Not only do we treat our Customers and Suppliers, Affiliates, and Business Associates the very same way that we would like to be treated, but we also go the extra mile to make sure we deliver an excellent service beyond their expectations.
At Oz Robotics, we perform all our business activities in compliance with the law, in the context of fair competition with honesty, integrity, transparency, propriety, and good faith, respecting the legitimate interests and confidentiality of our vendors and suppliers, customers, and employees, affiliates, businesses, and financial partners. To achieve this, we put you as our top priority. All of our staff are required to know their duties within this Code of Ethics to perform their work and treat everyone fairly and with dignity.
Whether you are a staff member at Oz Robotics, a customer, vendor partner, or affiliate, we have zero tolerance for disrespect or rudeness in the workplace. In violating our company policy, we will place limits on your privileges. You will be subject to suspension or full termination of your account without any written or verbal consent. We take our business personal because, without persons, there won’t be any business.
As one said that “an error does not become a mistake until you refuse to correct it,” – and therefore, if you believe that there is an error in a product which you have purchased from us, or there is an error with the shipping company that we have used to deliver your order, please do let us know as soon as you can for us to correct it before it becomes a mistake. Kindly note that many of the products we sell are made in different countries while some are made here at home in the US; therefore, few items may take a little longer to deliver or exchange. Technologies fail, and shipping delays happen from time to time for various reasons, but we can make things much better with greater results as long as we all do our due diligence.
Customer service is a top priority at Oz Robotics, and our team will provide you with the excellent service that we are known for. We would love to hear from you at firstname.lastname@example.org or visit our Contact Us page to tell us how we did during your recent experience or if you have any questions, concerns, and/or additional feedback.