Code of Ethics
Updated on 10/01/2023
We take our Business and your Business Personal because, without persons, there won’t be any business!
Oz Robotics is a Technology Company where you can find the latest innovations and buy affordably. As a Technology Company, being 100% transparent in our message without any fine print or a hidden agenda is essential. Not only do we treat our Customers and Suppliers, Affiliates, and Business Associates the same way we would like to be treated, but we also go the extra mile to ensure we deliver excellent service beyond their expectations. See Customer and Vendor Testimonials
At Oz Robotics, we perform all our business activities in compliance with the law, in the context of fair competition with honesty, integrity, transparency, decency, and good faith, respecting the legitimate interests and confidentiality of our vendors and suppliers, customers, and employees, affiliates, businesses, and financial partners. To achieve this, we put you as our top priority. Our staff must know their duties within this Code of Ethics to perform their work and treat everyone fairly and with dignity.
Whether you are a staff member at Oz Robotics, a customer, a vendor partner, a freelancer, or an affiliate, we have zero tolerance for disrespect or rudeness in the workplace. In violating our company policy, we will place limits on your privileges. Unfortunately, you will be subject to suspension or termination of your account without written or verbal consent. See Why Buy from Oz Robotics
As one once said, “An error does not become a mistake until you refuse to correct it,” – therefore, if you believe that there is an error in a product that you have purchased from us or there is an error with the shipping company that we have used to deliver your order, please do let us know as soon as you can for us to correct it. Many of our products are made in different countries, while some are in the US; therefore, a few items may take a little longer to deliver or exchange. Technologies fail, and shipping delays happen for various reasons, but we can make things much better with more significant results as long as we all do our due diligence.
At Oz Robotics, you have 5 hours to request an order cancellation with a full refund after placing an order because we know mistakes happen, so we would like to help you without any hardship. Please take a look at our 5-HOURS Policy.
Customer service is a top priority at Oz Robotics, and our team will provide you with the excellent service that we are known for. We would love to hear from you at firstname.lastname@example.org or visit our Contact Us page to tell us how we did during your recent experience or if you have any questions, concerns, or additional feedback.
Thank you for doing business with Oz Robotics
Founder & CEO