FAQs for Vendors

FAQs for Vendors

How to define my retail product price on Oz Robotics?

Your Product Retail Price: Your product price and shipping fees must be the same on Oz Robotics as you have on your website. E.g., if a product on your website is $100.00, Oz Robotics should also be $100.00. You cannot add our margin on top of your retail price or shipping fees on our website.

How to make my products Google Search friendly?

Save your product images in English, then upload them to Search Engines such as Google, Yahoo, Bing, etc., to index and make them available for customers worldwide. Because the majority of customers search for products in English, and so your online visibility will increase if your product images are saved in English, not like here: Labpano-防摔壳one相机分开).51.jpg, which Google will NOT read. It will exclude it as “Disapproved or invalid,” stating  “invalid image [image link]” and “There was an error accessing the image.”

What image format to use for my products?

IMAGE FORMAT: Please do not use images that end with .webp because this image format is not supported on social media or search engines. The supported formats are .png.jpeg, and .gif

How to upload my Files

FILES: Please zip your product-related files, software, and manuals, then upload them to your product page for customers to download upon purchase. It will save time for everyone.

How to add my Shipping Fees?

SHIPPING: Under SETTINGS, choose COUNTRY TABLE RATE or FLAT RATE. Then within each product page, enter shipping fees for each COUNTRY or CONTINENT, and EVERYWHERE ELSE. Enter correct shipping fees to increase your sales and visibility! See how shipping fees affect your sales.

What Can You Sell with Oz Robotics?

With Oz Robotics, you can sell all kinds of hardware, such as; machinery, home and office equipment, robotics, drones, printers, scanners, STEM, AI, virtual reality, hoverboards, bikes, cars, mobile gadgets, innovative furniture, and all other techs and products listed below, but not limited.

  • Land, Air, and Water Products
  • CNC Machines
  • Mobile Gadgets
  • Printers (all kinds)
  • Home and Office Electronics
  • Electrical Equipment, Electronic Kits, and Boards
  • 3D Printed Models
  • Miniature Kits
  • Books (Hardcover, eBook, and Audio)
  • Software, Website Themes, Plugins, Scripts, and Design Assets
  • Virtual Reality and Augmented Reality Tech
  • SaaS and Apps
  • Freelancing, Engineering, and Manufacturing Services
  • Sell all other hardware goods and innovations except clothing, pharmaceutical, weaponry, and food products.
No shipping methods found

Troubleshooting Shipping
Vendors must set their address for vendor shipping to work correctly. If vendors have not set their store or shipping address, you will get the “No shipping methods found” message.

Your Product Title should not exceed 70 characters

Your Product Name/Title should not exceed 70 characters and be in lowercase, starting with a capital letter. More info

Please never use the following symbols for Google and Organic SEO requirements in your product titles:  (   )   {   }   [   ]   &   /   \   :  ”  ”   _   +   *

Import Tax, Duty Tax, or Customs Fee for Suppliers

While not all products require import/customs tax, some items may require a minimal duty/import tax if applicable in your country. In such as case Oz Robotics takes no responsibility for duty/import/customs tax/fees. As our supplier partner, you are in charge of these taxes. While not all products require import/customs tax, some items may require a minimal duty/import tax if applicable to the customer’s country. The supplier is in charge of such duty/taxes and must accommodate buyers to pay all import duties. Oz Robotics is not responsible for import fees, duties, or customs clearance for any shipment. Please clearly mention this within your policy section from your Dashboard under the Settings page.

Thank you for doing business with Oz Robotics