You can upload your videos directly to the product page as is, unless they are too large. In that case, upload them to your YouTube account first, then copy the video link from YouTube and paste it into Oz Robotics as follows: On the product page, click the Product Description box and select the location where you want your video to appear. Then, click the Add Media button.

From the opening page, click on the “Insert from URL” link below.

Copy the YouTube video link and paste it into the URL box below. Then, click the “Insert into Post” link located in the bottom right corner.

Now, click on the link in the bottom right corner as follows.

Please add your Products and Shipping Fees based on these instructions: https://ozrobotics.com/instructions/

While not all products require a duty fee, and most countries do not charge this minimal duty tax, few may charge a small fee for specific machinery or particular products if applicable in your country. Therefore, the total amount for your order does not include any duty fees, import taxes, or customs fees if applicable in your country. The buyer must pay all import duties. Please contact us at sales@ozrobotics.com or fill out the Contact Us form if you have any questions.

Why don’t we add tariffs to the product’s retail price?
If all countries were deducted the same tariff, we would have added the tariff amount to the product price. However, we do not do that because each country charges a different amount, while some do not even charge. Therefore, we can’t add any tariff to the product’s retail pricing. Therefore, Oz Robotics is not responsible for tariffs on any shipment.

Exporting from the EU, importing into the EU – all you need to know: https://trade.ec.europa.eu/access-to-markets/en/home.

1. Sign in to My Account
2. Click on the Avatar image and upload your avatar at the opening box.

Please DO NOT add your Website UR/link, Email Address, Phone Number, QR Code, Barcode, or Office Address on the product page via links or images for self-promoting. This is against our vendor policy.

Through Stripe, you can sign up for plans using credit and major debit cards such as Visa, MasterCard, American Express, and Discover.

Yes. If you ever decide that Oz Robotics isn’t the best eCommerce Company for your products and business, email us to close your account and remove your products from our website. No questions asked.

No. There are no setup fees on any of our partnership plans.

Yes, you can upgrade or downgrade your plan anytime. From your Vendor Dashboard > Settings > Membership > click the Downgrade or Upgrade button on your current plan.

• When a product is discontinued, please let us know so we can safely remove it without hurting its paid and organic SEO traffic.
• When a product is temporarily out of stock, please mark it as Backorder so we don’t lose its paid and organic SEO traffic.