FAQs for Suppliers

FAQs for Suppliers

What is the required size for store banner?

Width: 1920px, Height: 360px, Format: .jpg or .png

How do I begin listing?

From your Dashboard, you will see all the tools you need to add your products with their Titles, Descriptions, Images, Pricing, etc. If you have questions, Contact Us for further assistance.

How many products can I list?
How to add your product?

To add or edit products, view sales and orders for your vendor account, or configure your store, visit your Vendor Dashboard.

Showcase Your Store and Products

Suppose you improve your Oz Robotics Store by uploading your logo, banner, and company overview and listing your product(s) with good content, images, tags (keywords), and product features. In that case, we will invest more in your product to generate more sales.

How do I create my Vendor Partner Account?

Whether you want to create a Free Account (Economy Plan) or a paid vendor account with Deluxe or Ultimate Plan, you will still need to create a free account first. To do that, click on Get Started; at the opening page from Economy Plan, click on Join Free button to create your vendor account. Put a checkmark on the Apply to become a vendor? Box. Validate your account with a confirmation email that you will receive. Check your spam box if you did not receive it.

Once you are approved, you can either continue your partnership with us under Economy Plan (free) or Subscribe to upgrade with either Deluxe or Ultimate Plan.

Your Vendor Account Email Address

We cannot approve vendor accounts or process payments from email addresses like Gmail, Hotmail, Yahoo, Yandex, 139.com, 126.com, Mail.ru, etc. Therefore, please use your business email address when creating your account and all communications, including PayPal.

Who supports our products on your Oz Robotics Marketplace?

You, the supplier, are in charge of technical support for your product(s). Supporting your listed products here is not a requirement, but some buyers tend to have questions about the item(s) and require assistance.

What are your transaction fees?

Oz Robotics’ transaction fees are based on what PayPal charges. We follow 100% transparency in all buying and selling transactions. At Oz Robotics, there are no hidden fees.

Do you charge listing or monthly fees?

No, there is no monthly fee with our Optional Selling Plan. It is free to list on Oz Robotics, but you also won’t pay anything until your item sells.

Thank you for doing business with Oz Robotics