Frequently Asked Questions for Customers

Frequently Asked Questions for Customers

Questions Concerning Buying Products on Oz Robotics

How can I cancel my order?

You can cancel your order at any time before shipment. If you wish to cancel your order, please contact us.

Is Oz Robotics website mobile responsive?

Our website is fully responsive and compatible with all mobile, tablet, and desktop PC and devices.

How often are new products listed on Oz Robotics?

New products can be added at any time of the day, including weekends and holidays.

Shipping costs for orders with multiple items

Please note that not for all but for some products, the shipping cost is calculated based on the product weight, not based on the number of items in the order. To benefit from lower shipping costs for orders with multiple items, please contact us at sales@ozrobotics.com.

Can I purchase products directly from Oz Robotics?

Yes, Oz Robotics is a fully secured eCommerce site.