Live Chat and Help Desk Software

$12.00

Live chat is the fastest way to connect with your customers and reach potential clients in real time. Setup chat for your website with LiveAgent in minutes. Help Desk Software. Great customer service starts with better help desk software. Setup your help desk today with just a few clicks.

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Live Chat and Help Desk Software

Great Customer Service Starts With Better Help Desk Software. Live chat is the fastest way to connect with your customers and reach potential clients in real time. Setup chat for your website with LiveAgent in minutes.

Help Desk Software
Great customer service starts with better help desk software. Setup your help desk today with just a few clicks.

Customer Portal
Support your customers even when you are offline with your knowledge base and reduce your customer support costs and workload.
Add FAQs, Forum and Feature suggestions. Manage it all in LiveAgent.

All-in-one Support Ticket System
LiveAgent is an all-in-one customer service software. It features live chat for websites and 173 help desk features (email ticketing, call center, Facebook and Twitter support, Feedback buttons, Analytics, Tags, Knowledge base…) in one application.

Packed with features
LiveAgent has the right portion of juicy help desk and live chat features.

iOS and Android ready
Support your customers on the go with our native mobile apps. Check and answer pending tickets and chats on your favorite mobile device.

SaaS or On-premise
Host your LiveAgent in our rock-solid cloud or install a license on your own server. Starting at $19/month or $899/one-time-fee.

Over 15,000 businesses can’t be wrong.

Ready to take the next step?
Do it before your competition does. It’s free for the first 14 days!

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Product Manuals

If applicable, the Product Documentation, Reference Materials, CAD design(s),.STEP file(s) and/or other drawing files, Manuals, and Tutorials will be available for download upon purchase. The order confirmation email will include a downloadable link to the product file(s), which can also be downloaded from the My Account section if needed.


Ladesk LiveAgent is an everything-you-need software suite for customer support. It includes live chat, email ticketing, call center, social media helpdesk, knowledgebase, customer portal, feedback and contact formulas and plenty more. Simple web-based interface is accessible from all desktop and mobile devices.

Shipping Policy

We primarily ship via FedEx, UPS, DHL, and USPS because they are reliable, fast, and easily trackable. We usually ship within two to three business days after the full payment is received. Standard Delivery generally occurs within 5 to 7 business days after the ship date. However, sometimes delivery time depends on destination, logistics mode, weather conditions, size, and product weight.

SHIPPING COSTS: For some industrial products, e.g., wheels, and CNC machines, etc. the shipping cost is calculated based on the product weight, not quantity. To benefit from lower shipping costs for orders with multiple items, please contact us at sales@ozrobotics.com. Our shipping rates are listed very clearly on each product page under the SHIPPING tab. Additionally, to see the shipping cost for your country, add the item to the Shopping Cart, there you will see the shipping cost based on your Country and Location.

ORDER CANCELLATION POLICY: By placing your order, you signify that you agree to be bound by our Order Cancellation Policy.

REFUND AND REPLACEMENT POLICY: For more info on Refund and Replacement Policy please visit Refund and Replacement Policy.

DUTY TAX, CUSTOMS, IMPORT FEES AND TARIFFS: While not all products require customs fees, but some industrial items may require a minimal tariff if applicable in your country. The total amount for your order does not include a customs fee. A minimal tariff belongs to the buyer when applicable. Oz Robotics is not responsible for tariffs for any shipment. Please check the “By” section on each product page to see the manufacturer or supplier for that product. Please read our Policies: https://ozrobotics.com/policies/
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Return Policy

EXCHANGE POLICY: Oz Robotics wants you to be happy with your new purchase. However, we abide by the exchange policy of our suppliers because we do not manufacture these products; our suppliers do. Please read the product exchange policy defined by each supplier for their own listed product(s), which can be found under the Shipping tab on each product page. Once you have used the product, our supplier(s) and we have the right not to issue a refund. Still, they will offer an exchange for the wrongly purchased items or products with serious and irreversible defects or technical problems (s). If wrongly purchased products or any other similar issues, the buyer will pay the shipping fee. If the product you purchased is defective, please email us at support@ozrobotics.com with some photos or a video of the defective parts to evaluate before you send it. Click HERE for more on Refund and Replacement Policy

REFUNDS/RETURNS: Oz Robotics accepts returns on a minimal basis unless there is a manufacturing defect. For any electronic items, returns are only accepted on devices with serious and irreversible problems; meanwhile, the customer must apply for the returns within 7 days from the delivery date. Before a refund acceptance, please include images or a video and any other material proof of the defect. However, we abide by the exchange policy of our suppliers because we do not manufacture these products; our suppliers do.

Other than our supplier’s default policy, once a return is agreed upon, then you can ship your defective item to the provided return address that you should receive from us first. Please ship the order in original packaging with all the accessories and additional parts. If the Required Parts are not sent back, they will be billed for or expected to be shipped at a later stage. And only once all items have arrived as a full system can we check the returned product for testing. Include in your package a signed letter stating the reason for your return and the original receipt as well as any mentioned proof of defect, images, or a video, etc. This will help us to speed up the process on your behalf.

The purchaser (customer/buyer) is responsible for all shipping costs when returning an item. However, upon receiving the returned order, we will assess the product. If it is determined that there is, in fact, a manufacturing defect, then we will refund the shipping costs as well as repair or replace or refund the full amount to the purchaser if the product is not fixable.

If you wish to return an unused product, please do so within 7 days from the ship date for a refund on the purchase price, minus shipping, handling. Refunds will be credited to the original credit card use for payment in 24-48 HOURS after receiving the product back. We will charge 50% restocking fee.

Once your return is received and inspected, and if agreed for a refund, refunds will be credited to the original credit card used for payment in 24-48 hours. Please note that we will charge a 50% restocking fee if you want to return a product without any defect.

Once your refund is processed, then PayPal will return the money to the card that was used. It may take at least 5 business days (depending on the bank and credit company) before your refund is officially posted in your bank account and statements. Contact Us if you still have not received your refund after 5 business days.

Do not return your product to our New York office. For any exchange or refunds, please email us first at support@ozrobotics.com for us to provide you with the steps that need to be followed. Any product you return must be in the same condition you received and returned in the original packaging without being used. Please keep the original receipt. More on Refund and Replacement Policy.

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