Product Order Management Plugin for WordPress and WooCommerce Websites

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Product Order Management Plugin For WooCommerce. Make everyone on your team an order management expert, so your business can grow and you can take your holidays!

Product Order Management Plugin for WordPress and WooCommerce Websites

Product Order Management Plugin For WooCommerce. Make everyone on your team an order management expert, so your business can grow and you can take your holidays!

You have a WooCommerce store, and you’re getting orders…

If your products are ‘set and forget’ and guaranteed error-proof during order processing, then congratulations! But if you live in the real world, and sometimes errors are made after you receive orders and these errors cost you time and money.

Worse, what if there is critical information about products, suppliers or delivery that is required to process orders correctly, and you are the only one who knows the rules? If you can’t share information with others, you can’t delegate. This might slow business growth and stop you from ever taking a holiday!

After The Order is a WooCommerce plugin to help you record critical order processing notes and avoid errors. Start using it today, so you can make every team member an expert in order management!

Imagine A Better Way to Manage Orders

What happens when you get all of your order management knowledge out of your head and into a system?

The system delivers the right information to the right person at the right time.

  • Fewer Errors – Use the power of checklists to avoid making known errors.
  • Better Customer Service – Process orders accurately and consistently to improve customer service.
  • More Profit – Use cross sells more effectively to increase per-order profitability.

What Does The Plugin Do?

After The Order makes it easy to set up order management notes that are emailed to the store manager when an order is received.

Store Wide Notes

Set up notes you want to be included as a reminder for EVERY order.

Product Notes

Set up notes you want to be included as a reminder when SPECIFIC WooCommerce products are part of an order.

Email Integration

When a customer orders that product, the order notification email includes the relevant store and product notes, so they can be used as a checklist.

Dashboard Integration

Whenever an order is reviewed in the WooCommerce dashboard, the relevant store and product notes are displayed.

Product Order Management Plugin For WooCommerce
Adding order notes to your products within WooCommerce.

 

Order management plugin for WooCommerce
Add store-wide fulfilment notes for your warehouse team.

 

Order notes added to the WooCommerce emails
Order notes added to the WooCommerce emails.

 

Order notes shown on your WooCommerce order management dashboard
Order notes shown on your WooCommerce order management dashboard.

Reducing Error

Errors cost money, time and reputation. Avoiding errors in managing your orders is one of the most efficient ways of boosting the profitability of your WooCommerce store.

Using checklists and reminder notes to reduce errors isn’t new – After The Order lets you apply this simple and effective method to reducing errors in your one store.

Improving Customer Service

Great customer service is built around speed, accuracy and consistency. When it comes to order management, you can improve your customer service using tools like After The Order.

Increasing Profit

Receiving a new order can be a great opportunity to suggest a cross sell and increase the overall profit generated by the initial order.

Help effective cross-selling by using product specific notes that highlight complementary products or services, and what steps to take next.

Product Order Management Plugin For WooCommerce

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Dear Customer, if applicable, the Product Documentation, Reference Materials, CAD or Drawing file(s), Manuals and Tutorials will be available for download upon purchase. The order confirmation email will include a Downloadable Link to the product file(s) which can also be downloaded from the My Account section if needed. If you can’t see any of these files in your account, please contact us immediately. We’re here to help, whenever you need us. Thank you.

If you have any questions with regards to this product, please fill out the form below. When you submit this form, the product URL will be included automatically.

Premium WordPress Plugins and Themes for eCommerce and Multi-Vendor Marketplace Website. WooCommerce is now the most popular eCommerce platform on the web (stats from Builtwith), so you can rest assured you’re in good company.

Shipping Policy

For some products, the shipping cost is calculated based on the product weight, not based on the quantity of items in the order. To benefit from lower shipping costs for orders with multiple items, please contact us at sales@ozrobotics.com. Click HERE for more on Shipping, Exchange and Refund Policies.

DUTY FEES, IMPORT TAXES, and CUSTOM FEES MAY APPLY: Some International shipments may be subject to a very small import tax. The total amount for your order does not include any duty fees, import taxes, or custom fees if applicable in your country. All import duties must be paid by the buyer. Oz Robotics is not responsible for import fees, duties, or additional customs clearance charges for any shipment. On the each product page; please check “Manufactured in:” section to see from where it is going be imported.

SHIPMENT: We use UPS, USPS, DHL, and FEDEX for all orders because they are reliable, fast and easily trackable. We usually ship within two business days after the full payment is received. Standard Delivery generally occurs within 3-5 business days after the ship date. However, sometimes delivery time depends on destination, logistics mode, weather conditions, size and weight of the product. Our shipping rates are listed very clearly on each product page under SHIPPING tab. In order to see the shipping cost, just add your item to the Shopping Cart, there you will see Estimate Shipping button. Just click on that button to see the shipping cost based on your Country and Location. Click HERE for more on Shipping Policies.

Return Policy

EXCHANGE POLICY: Oz Robotics wants you to be happy with your new purchase. However, we abide by the exchange policy of our suppliers because we do not manufacture these products, our suppliers do. Please read the product exchange policy that is defined by each supplier for their own listed product(s) which can be found under the Shipping tab on each product page. Once you have used the product, we and our supplier(s) have the right to not issue a refund, but exchange for the wrongly purchased items, or products have serious and irreversible quality defect problem(s). In the case of wrongly purchased products or any other similar issues, the shipping fee will be paid by the buyer/customer. If the product you purchased is defective, please email us at support@ozrobotics.com with some photos, or a video of the defective parts for us to evaluate before you send. Click HERE for more on Exchange Policies.

REFUNDS and RETURNS: Oz Robotics accepts returns on a very limited basis, which unless there is a manufacturing defect. For any electronic items, returns are only accepted on devices which have serious and irreversible quality defect problem, meanwhile, the buyer/customer must apply for the returns within 14 days from the date of delivery. Before a refund acceptance please include images or a video, and any other material proof of the defect. However, we abide by the exchange policy of our suppliers because we do not manufacture these products, our suppliers do.

Please check our supplier Exchange Policy under “Shipping” tab on each listed product page. Other than our supplier’s default policy, once a return is agreed upon, then you can ship your defective item to the provided return address that you should receive from us first. Please ship the order in original packaging with all the accessories and additional parts. If the Required Parts are not sent back, then it will be billed for, or expected to be shipped at a later stage. And only once all items have arrived as a full system, then we can check the returned product for testing. Include in your package a signed letter stating the reason for your return and the original receipt as well as any above mentioned proof of defect, images, or a video etc. This will help us to speed up the process on your behalf.

The purchaser (customer/buyer) is responsible for all shipping costs when returning an item. However, upon receiving the returned order, we will assess the product, and if it is determined that there is in fact a manufacturing defect then we will refund the shipping costs as well as repair, or replace or refund the full amount to the purchaser if the product is not fixable.

If you wish to return a product, please do so within 14 days from the ship date for a refund on the purchase price, minus shipping, handling. Refunds will be credited to the original credit card use for payment in 24-48 HOURS after receiving the product back. We will charge 20% restocking fee.

Once your return is received and inspected, and if agreed for a refund, then refunds will be credited to the original credit card used for payment in 24-48 hours. Please note that we will charge 20% restocking fee if you want to return a product that does not have any defect.

Once your refund is processed, then PayPal will return the money to the card that was used. It may take at least 5 business days (depending on the bank and credit company) before your refund is officially posted in your bank account and statements. Contact Us if you still have not received your refund after 5 business days.

Do not return your product to our New York office. For any exchange or refunds, please email us first at support@ozrobotics.com for us to provide you with the steps that need to be followed. Any product you return must be in the same condition you received it and must be returned in the original packaging without being used. Please keep the original receipt. Click HERE for more on Shipping, Exchange and Refund Policies.

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