YOLK is an innovative solar power company. Our goal is to make solar energy easy to use in everyday life, which is pollution free and renewable energy. In 2015, Solar Paper was the World’s thinnest and lightest solar charger, and succeeded in funding more than US $ 1 million in Kickstarter, which is the top 3% of the funding amount.
Dear Customer, if applicable, the Product Documentation, Reference Materials, CAD or Drawing file(s), Manuals and Tutorials will be available for download upon purchase. The order confirmation email will include a Downloadable Link to the product file(s) which can also be downloaded from the My Account section if needed. If you can’t see any of these files in your account, please contact us immediately. We’re here to help, whenever you need us. Thank you.
The company name, “YOLK” reflects our desire to supply solar energy to electronic devices as yolk does to the fetuses. Our mission is to bring this wonderful green technology to more people.
[SHIPPING] Shipping might take as short as 3 to 5 days or 5 to 10 days depending on the destination country, and customs clearance. For most cases, FedEx is used. (Intl Priority - 5W, Intl Economy - 7.5W, 10W, and 15W ; when ordered one unit.) Depending on the destination country, we might ship via DHL or EMS, both in a standard shipment. It is important to note that local import taxes and additional charges are NOT included in the price of your order. Meaning, local import taxes can be applied to your shipping fee and it is not shown when you checkout. Thus we recommend you to check with your local customs office prior to your order. [CUSTOMS] Order can be placed once the payment is cleared. A transaction from PayPal normally takes about 2 - 3 days. Then all orders will be processed and shipped as soon as possible, within 2 business days. Many orders ship on the same day. International orders may be subject to local taxes, import duties or other local requirements. (including shipping to the US) Please note that all applicable duties, tariffs, fees and any additional charges for customs clearance are the customer’s responsibility. Shipment to P.O boxes, AFO or FPO addresses is not permitted. It is important to note that import taxes and additional charges are NOT included in the price of your order. Most shipments are delivered free of sales taxes and VAT (value added tax) from South Korea. However, in occasional cases, your country’s customs agency may charge these duties and taxes and YOLK does not hold any responsibility for this. Since customs policies and import duties vary from country to country, it might be a good idea to check with your local customs office prior to your order.
RETURNS AND EXCHANGES POLICY Refund is not possible due to customer’s change of mind after receiving the product. ** (REPAIR) What about After-sales Service? A defect caused by mistake of the manufacturer is within the 1 year limited warranty, and may be replaced and repaired by YOLK or partner of YOLK. However, scratches or problems caused by user's carelessness are not included in the After-sales Service terms.
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