Yes, you can upgrade or downgrade your plan at any time. From your Vendor Dashboard > Settings > Membership > click the Downgrade or Upgrade button on your current plan.

When a product is discontinued, please remove it from your store.

When a product is temporarily out of stock, please mark it as Backorder so we don’t lose its paid and organic SEO traffic.

Yes, in your Vendor Dashboard > Settings > Shipping, select the Table Rate Shipping option. Under Settings > Shipping or on the product page, do not add a country or continent with a shipping fee that you do not want to sell to; this prevents customers from that country or continent from purchasing your product.

If you no longer want to ship to a specific continent or country, delete that row from the shipping list, then click the SAVE CHANGES button to update your list.

Variable products let you offer a set of product variations, with control over prices, stock, images, and more for each variation. They can be used for a product with options, sizes, colors, etc. To add a variation, please see the steps below.

To add a variable product, create a new product, or edit an existing one.

In the Attributes section, add attributes before creating variations.

Custom Attributes

To add a new attribute specific to this product:

1. If your product is saved as a Simple Product, switch to a Variable Product.
2. First, create a new attribute or select an existing one (e.g., Size, Color Options), then click Add.
3. Ensure the Visible on the product page AND used for variations are checked
4. From Value(s): choose the option/value
5. Click on the Add button and enter a name for the new attribute term
6. And follow the next step to complete your entry

Log in to your Dashboard, click on Settings, and then Branding to edit it.

Log in to your Dashboard, click on Settings, and then Branding to edit it.

On the product page, after clicking Variations, select a variation, check the “Manage Stock?” option, choose In Stock or Out of Stock from the “Stock Status” drop-down, and save your changes.

Copy and paste it into TEXT mode. This way, the backend HTML code and Tags will not be copied to our website. Then click VISUAL mode to ensure your product page renders correctly on Oz Robotics. Finally, you can add product images between paragraphs to make your product stand out. If you copy and paste directly into VISUAL mode, please press CTRL + A to select all, then click the Clear Formatting icon to remove any copied code and tags.

No, please do not add your website URL, email address, phone number, or office address on the product page via links or images. For videos, please use white-label product videos that do not include your website URL.