HOLOFIL – LCD Holographic Display

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with HOLOFIL product and HOLOFIL Android applications (the “Service”) operated by Artosci (“us”, “we”, or “our”). Please read these Terms and Conditions carefully before using our products including the HOLOFIL device (the "Device") and HOLOFIL Android applications (the “Service”). Your access to and use of the Device and the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all the visitors, users and others who access or use the Device and the Service. By accessing or using the Device and the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Device and the Service. Warranty The hardware carries a limited warranty of 1 year. In case of any issues with the electronic components such as Tablets , it will be replaced by a new one.  We will try to arrange for a return shipment for the faulty item such as tablet provided we can generate a return shipping label in your area, if not we will ask you to arrange for a return shipment. Any kind of physical damage due to negligent handling is not covered under warranty including the breaking of the projection glass. The device if repairable during physical damage will be repaired by supplying the spare parts that you will purchase separately and ship at your own costs. The spare part and repair prices if needed needs to be consulted with Artosci. We ship world wide and the package carries insurance. If you see any damage to the device once your receive it, please report it immediately with the photos of the package to claim the insurance compensation. We will take care of it but you need to send us the photos of damage and keep the packaging for proof until the insurance claim is not accepted. The shipping delays are out of our control and we try our best to resolve any issues that might arrive with the shipping companies to deliver the package. However, some times customs in specific countries might result into delays due to their clearance process. So plan your logistics well in advance to have the product delivered in time as Artosci can not be held responsible for such delays. The software apps for interactivity might behave differently on different types of 3D models and the effort has been taken to test it on a wide range of 3D models. The company will take into account feedback if there are problems loading certain types of models to improve the app further. No refunds will be given if the app fails to load on some very specific models. Ask us for a test before purchasing the interactive app by sending us your sample models to test. The face tracking version has been tested under different conditions however, depending on the installation lighting conditions where the face is not clearly visible or too dark areas it is advised to have light on the face so that the face can be tracked. The face tracking might behave differently under different lighting conditions and even though the feedback is most welcome to help us improve, refund related to that is not possible as the software keeps on improving with new updates. We strive to improve the features constantly. ​ Intellectual property  The design of the product and other designs are protected by design right, copyright, trademark, and other laws of both the Netherlands and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Artosci. We have a design right on the product design and any imitations will attract penalty and legal proceedings.    Limitation Of Liability for the Android application "Services" In no event shall Artosci, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. ​ Disclaimer Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. ​Artosci and its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements. Governing Law These Terms shall be governed and construed in accordance with the laws of Netherlands, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service. ​ Changes We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.