FAQs for Suppliers

FAQs for Suppliers

Your Product Title should not exceed 70 characters

Your Product Name/Title should not exceed 70 characters and be in lowercase, starting with a capital letter. More info

Please never use the following symbols for Google and Organic SEO requirements in your product titles:  (   )   {   }   [   ]   &   /   \   :  ”  ”   _   +   *

Import Tax, Duty Tax, or Customs Fee for Suppliers

While not all products require import/customs tax, some items may require a minimal duty/import tax if applicable in your country. In such as case Oz Robotics takes no responsibility for duty/import/customs tax/fees. As our supplier partner, you are in charge of these taxes. While not all products require import/customs tax, some items may require a minimal duty/import tax if applicable to the customer’s country. The supplier is in charge of such duty/taxes and must accommodate buyers to pay all import duties. Oz Robotics is not responsible for import fees, duties, or customs clearance for any shipment. Please clearly mention this within your policy section from your Dashboard under the Settings page.

Are there any bandwidth fees?

There are none. All plans include unlimited bandwidth for free.

Can I cancel my account at any time?

Yes. If you ever decide that Oz Robotics isn’t the best eCommerce platform for your business, you can cancel your account by emailing us.

Can I use my own domain name?

Yes. After becoming a partner and creating your store, you can forward your store URL to your domain name.

Do I need to enter my payment details to sign up?

No. You can sign up with Startup Selling Plan (FREE) without entering your payment details. Then, later at any time, you can switch your plan if you like.

Is there a setup fee?

No. There are no setup fees on any of our plans.

How many services can I list?

Freelance service limit: 10

What is a Vendor?

A Vendor / Supplier is someone or a company that registers on Oz Robotics Technology Marketplace to sell their tech products with our help. They maintain and manage their products, confirm shipping orders, manage their coupons with complete store branding, shipping, and ratings, and do more from their Vendor Dashboard at Oz Robotics.

How do you handle sales tax?

We only charge sales tax based on the US Nexus Tax Law. Nexus, also called “sufficient physical presence,” is a legal term that refers to the requirement for companies doing business in a state to collect and pay tax on sales in that state. For example, if you sell goods or services in Los Angeles, you must file and pay California state taxes.

Thank you for doing business with Oz Robotics