Frequently Asked Questions for Vendors

Frequently Asked Questions for Vendors

Questions Concerning Selling Your Products & Services on Oz Robotics

Your Product Title should not exceed 70 characters

Your Product Name/Title should not exceed 70 characters and should be in lower cases, starting with a capital letter. More info

Import Tax, Duty Tax, or Customs Fee for Suppliers

Import Tax, Duty Tax, or Customs Fee for Suppliers

While not all products require import/customs tax, but some items may require a minimal duty/import tax if applicable in your country. In such as case Oz Robotics takes no responsibility for duty/import/customs tax/fees. As our supplier partner, you are in charge of these taxes. While not all products require import/customs tax, some items may require a minimal duty/import tax if applicable to the customer’s country. The supplier is in charge of such duty/taxes and must accommodate this for buyers to pay all import duties. Oz Robotics is not responsible for import fees, duties, or customs clearance for any shipment. Please clearly mention this within your policy section from your Dashboard under the Settings page.

Can I change my plan later on?

Yes, you can upgrade or downgrade your plan at any time from My Account under My Subscription.

Are there any bandwidth fees?

There are none. All plans include unlimited bandwidth for free.

Can I cancel my account at any time?

Yes. If you ever decide that Oz Robotics isn’t the best eCommerce platform for your business, you can cancel your account by emailing us.

Can I use my own domain name?

Yes. After becoming a partner and creating your store, you can forward your store URL to your domain name.

Do I need to enter my payment details to sign up?

No. You can sign up with Startup Selling Plan (FREE) without entering your payment details. Then, later at any time, you can switch your plan if you like.

Is there a setup fee?

No. There are no setup fees on any of our plans.

How many services can I list?

Freelance service limit: 3