Frequently Asked Questions for Vendors

Frequently Asked Questions for Vendors

What should I do if the product is discontinued

When a product is discontinued, please let us know to remove it safely without hurting its paid and organic SEO traffic.

When such a product is out of stock temporarily, then please mark it as Backorder so we don’t lose its paid and organic SEO traffic.

What should I do if the product is out of stock

When such a product is out of stock temporarily, then please mark it as Backorder so we don’t lose its paid and organic SEO traffic.

When a product is discontinued, please let us know to remove it safely without hurting its paid and organic SEO traffic.

Can I disable my sales to a specific country or continent without disabling international or local shipping?

Yes, from your Vendor Dashboard > Settings > Shipping, you will need to select the Table Rate Shipping option. Under the Setting > Shipping or within the product page, do not add a country or continent with a shipping fee that you do not want to sell to; this way, a customer from such country or continent will not be able to purchase your product.

If you no longer want to ship to a specific continent or country, delete that row from the shipping list and click on the SAVE CHANGES button to update your list.

How to Add Variations

1. First, create a new attribute or choose an available one.
2. Ensure the Visible on the product page AND used for variations are checked.
3. From Value(s): choose the option/value
4. Click on the Add button and enter a name for the new attribute term:
5. And follow the next step to complete your entry.

How to Add or Change my Store Logo

Login to your Dashboard, click on Settings, and then Branding to edit there.

How to Add or Change my Store Banner

Login to your Dashboard, click on Settings, and then Branding to edit there.

How to manage stock in Variations to mark In Stock or Out of Stock

Within the product page, after clicking on Variations, click on the variation, checkmark the “Manage Stock?” option, select In Stock or Out of Stock from the drop-down menu under “Stock Status“, and save your changes.

Oz Robotics Business Model

We partner with companies to sell their products to Businesses, Schools, and Enthusiasts. Our business is based on the Direct-to-Consumer model to avoid multiple channels between manufacturers and consumers to help you sell more and retain control over your brand before and after-sales. Reach out to millions of new customers worldwide! Increase your sales and exposure online.

What is Cross-Sells
What is Upsells

Cannot find what you are looking for on this page, email us at partners@ozrobotics.com

Thank you for doing business with Oz Robotics