Frequently Asked Questions for Vendors
Questions Concerning Selling Products on Oz Robotics
Import Tax, Duty Tax, or Customs Fee for Suppliers
While not all products require import/customs tax, but some items may require a minimal duty/import tax if applicable in your country. In such as case Oz Robotics takes no responsibility for duty/import/customs tax/fees. As our supplier partner, you are in charge of these taxes. While not all products require import/customs tax, some items may require a minimal duty/import tax if applicable to the customer’s country. The supplier is in charge of such duty/taxes and must accommodate this for buyers to pay all import duties. Oz Robotics is not responsible for import fees, duties, or customs clearance for any shipment. Please clearly mention this within your policy section from your Dashboard under the Settings page.
Yes, you can upgrade or downgrade your plan at any time from My Account under My Subscription.
There are none. All plans include unlimited bandwidth for free.
Yes. If you ever decide that Oz Robotics isn’t the best eCommerce platform for your business, you can cancel your account by emailing us.
Yes. After becoming a partner and creating your store, you can forward your store URL to your domain name.
No. You can sign up with Optional Selling Plan (free) without entering your payment details. Later at any time, you can switch your plan if you like.
No. There are no setup fees on any of our plans.
Freelance service limit: 3
A Vendor / Supplier is someone or a company that registers on Oz Robotics Technology Marketplace to sell their tech products with our help. They maintain and manage their own products and can confirm shipping orders and manage their coupons with a complete store branding, shipping, ratings, and do more from their Vendor Dashboard at Oz Robotics.
We know this can be confusing and want more clarity around how we handle this issue. We only charge sales tax based on the US Nexus Tax Law. Nexus, also called “sufficient physical presence,” is a legal term that refers to the requirement for companies doing business in a state to collect and pay tax on sales in that state. For example, if you sell goods or services in Los Angeles, you must file and pay California state taxes.